Privacy Policy and Personal Information Collection Statement
This Privacy Policy (“Privacy Policy”) sets out how Supermoon Limited and its subsidiaries (collectively, “the Owners”, “we”, “our” or “us”) collect, use, store and handle Personal Data (as defined below).
Privacy Policy
We are committed to the protection of Personal Data which You provide to us. Our policies and procedures have been designed to ensure that Your Personal Data is protected. We are committed to complying with the Personal Data (Privacy) Ordinance (Cap.486) (“PDPO”) when collecting, holding, processing or using Personal Data in Hong Kong.
To ensure that you can make informed decisions and feel confident about providing your Personal Data to us, we outline in this Privacy Policy our practices and the choices you have concerning the collection and use of your Personal Data.
This Privacy Policy contains the following important information regarding Your interaction with us:
Personal Data We Collect
1.1 The types of Personal Data we collect from you will depend on the specific type of services and products as requested by, or provided to, you. The types of Personal Data may include (without limitation) the following:
(a) your personal information (e.g. your name, gender, date of birth, passport or other personally identifiable number);
(b) your contact information (e.g. telephone numbers, mailing addresses, email addresses and fax numbers);
(c) your business information (e.g. company name, business title and associated contact information);
1.2 Certain Personal Data (e.g. relating to your personal information and contact information) are required for specific services and if you fail to supply such Personal Data as requested from each specific service, we may not be able to deliver you the services or products. By providing your Personal Data to us, you acknowledge that such provision is fair and reasonable in the circumstances.
2. Purposes for which your Personal Data are Collected and Used
2.1 The purposes for which your Personal Data are collected and used may include (without limitation) one or more of the following purposes:
(a) for the supply of any services, products, facilities and/or other subjects (together, the “Services”) which we or any of our subsidiaries, holding companies, joint ventures and associated companies (together, “Supermoon Group”) may offer to you, or you may require from us, from time to time;
(b) for payment purposes for any of the Services of Supermoon Group, including verification of credit card details with third parties;
(C) for use of our online Services available at any of the websites of Supermoon Group and/or through other telecommunication channels;
(d) with your consent, for marketing or promoting any of the Services of Supermoon Group (e.g. sending you updates on our latest offers and promotions in relation to any of our Services from time to time); You can opt out of receiving these communications at any time by sending us an email.
(e) for identification and verification purposes in connection with any of the Services that may be supplied to you;
(f) for communicating with you by email, mail, fax, phone or other means, including contacting you regarding your enquiries;
(g) for making disclosures when required by law, regulation, or court order of any jurisdiction and/or as requested by any government, regulatory or law enforcement authority or administrative organisation, which may be within or outside the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”);
(h) for handling and following up with your comments, suggestions, enquiries, requests and/or complaints to/against any Supermoon Group companies;
2.2 We will not knowingly or intentionally use, share or sell your Personal Data in ways which are unrelated to the above purposes (or purposes as specified in a personal information collection statement when we collect your Personal Data) without your prior consent.
3. Disclosure and Transfer of Personal Data
To facilitate the purposes mentioned under “2. Purposes for which your Personal Data are Collected and Used” Section, we may transfer, disclose, grant access to or share your Personal Data with third parties located within or outside Hong Kong, and your Personal Data may be transferred within or outside Hong Kong. These third parties may include the following:
(a) any member of Supermoon Group;
(b) any agent, contractor or third-party service provider who provides administrative, marketing, research, distribution, data processing, telemarketing, telecommunications, computer, payment or other services to or support the operation of Supermoon Group’s business (including its/their direct marketing activities);
(c) other business associates such as loyalty programme operators and other companies involved in providing customer service or fulfilling customer requests;
(d) credit reference agencies;
(e) any person, government, regulatory or law enforcement authority or administrative organisation;
(f) any person under a duty of confidentiality to any member of Supermoon Group (including auditors, accountants, legal advisers or other advisers);
3.2 The Personal Data you provide to us may also be sourced from or transferred to other jurisdictions outside Hong Kong for the purposes mentioned above. When your Personal Data is transferred internationally, we will ensure that it is protected with appropriate safeguards, such as standard contractual clauses or other lawful mechanisms.
4. Data Retention
Subject to any legal, statutory, regulatory or accounting requirements, the Personal Data you provide to us will be kept by us in the appropriate form only for as long as is necessary to fulfil the purposes mentioned above after which it will be destroyed.
5. Your Rights and Contacting Us
5.1 You are entitled to access or correct your Personal Data held by us. You may also:-
(a) request deletion or erasure of your Personal Data;
(b) object to the sharing of your Personal Data; and/or
(c) object to the profiling of your Personal Data.
5.2 Additional rights may be available to you depending on the location of your residence or of our operations. If you would like to exercise any of your rights or obtain a copy of any of your Personal Data, or if you believe that any of your Personal Data which we collect and maintain is inaccurate or would like to request for information regarding our policies and practices and the kinds of Personal Data held by us, please contact us at the following address:
Supermoon Limited
11/F, Yan Hing Centre,
9-13 Wong Chuk Yeung Street, Fo Tan,
N.T., Hong Kong
5.3 We will endeavour to use appropriate technical means to ensure that you can access, update and correct your Personal Data. In accessing, updating, correcting and/or deleting your Personal Data, we may ask you to authenticate your identity in order to protect the safety of your Personal Data.
5.4 To the extent permitted by relevant laws and regulations, we reserve the right to refuse unreasonable requests (for example, requests which infringe the privacy of others).
6. Use of Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your browsing experience. These cookies may include third-party cookies (e.g., for advertising purposes) or tools like Google Analytics to analyze website traffic and usage. You may choose to disable cookies through your browser settings, but this may affect your ability to access certain functionalities on our website. More information on managing cookies is available through your browser’s support section.
7. Third-Party Data Sharing
Superman Limited will not sell or rent your personal data to third parties for marketing purposes without your express consent. We may share personal data with third-party agents or contractors to assist in providing services such as marketing, customer service, or payment processing. We also reserve the right to disclose personal data to legal or government agencies if legally requested.
8. SSL Encryption for Data Transmission
Superman Limited uses SSL (Secure Socket Layer) encryption technology to protect the transmission of your personal data between your device and our systems. This ensures that sensitive information is encrypted in transit to prevent unauthorized access. You can confirm that SL encryption is enabled by the lock icon in the address bar of your browser and the “https://” in the URL.
9. Note
This Privacy Policy may be amended from time to time. You may access and obtain a copy of this Privacy Policy, as amended from time to time, at https://www.supermoon.hk so that you are always informed of the way we collect and use Personal Data.
更新日期：2024年10月21日